A standard cost, standard delivery
In a society accustomed to free, the Council of the chartered accountant is now experienced as a function constraint instead of a value added. "Our services are most often proposed as a package, corresponding to the cost that is willing to pay a contractor for this type of service." Where a standard offer for a standard price - generally determined in advance by so and networks - standard advice! "The accountant then issued a"customized"product," explains André-Paul Bahuon, President of the Creatis cabinet. I.e. a product modified so that it is custom and corresponds to the specific request of the contractor.
Necessary back-up time
"The Council paying the accountant must become a value, and not be considered as a cost." "If it is perceived as a cost, the contractor distinguish more action to implement the Council, which trivializes the intervention of the chartered accountant", says André - Paul Bahuon. However, the accountant may find its value through the development of interpersonal relationship with the contractor. Indeed, to give all its dimension to basic benefits - how increase revenue, mobilize the efficiency of a business, optimize loads, assist in the management-, it must soak the "field", return to the human need, talk to his client to understand.
Leave on good bases
"Franchisees are not machines." "Is that taking the time to go on the field, feel an environment or a range of products and services, that the accountant can do a job of listening to the client, identify points of skid in the Organization of the company and set the reflexes of common sense to adopt in relying on its technical curriculum - legal, financial, accounting and management.stresses André - Paul Bahuon. The accountant is thus on life from the point of sale, the relationship with the franchiseur "Our analysis may even go up to give a part of the concept in question." For example, when this generates costs impossible to bear the business franchise Manager, such as a too fair margin between price and cost price. "Our role is to find solutions to situations that are source of difficulty for the contractor", added André-Paul Bahuon.
Or avoid the mistake of casting
This in-depth work, rigour and recommendations, also allows the accountant said his client is not necessarily done to become a franchisee, despite all her desire, energy, and life projects. This action above a business decision allows the contractor to escape without much financial loss, and is in any case counterproductive for the franchisor, for all new franchisee represents an investment and risk.
Neutral external referent
The intervention of a public accountant comes therefore not that of a technician notified to the service of the franchisee. "By its place in the heart of the company, the accountant has the potential to share in a form of neutrality with the contractor." It promotes, for example, the verbalization of the problems between partners of the same company. Or is someone authorized to the franchisor. It is only with the confidence of the contractor that the accountant sets programs of effective actions for the company. It remains a neutral external referent, without becoming a psychotherapist for the contractor. You need to know report its threshold of competence! ", prevents André-Paul Bahuon.
Directional guidance, which is not a Nebula
"This approach, based on the interpersonal relationship, requires time, money, and regulation of these reports to the contractor." This is why I added in my accountant contracts a chapter "directional accompaniment." I put a financial value in front of a directional covering day, and this time will be reserved exclusively to the dialogue. "The accountant must define its service through objectives - and results - achieve, while explaining the ins and outs of her work at the head of enterprise", said André-Paul Bahuon. Since December 2008, the accountant has the obligation to establish a mission letter (deontological framework), that would be called specifications in other professions.
The Chartered Accountant: essential to the franchisee
"Any independent contractor is confronted with the need to satisfy customer and observe the competition." Frankly, there more obligations to implement and respect, which the counterparty is professional development. Avoid the franchisee any exogenous element so that it does not cracking. "That can allow the accountant, when he became her confidant", concludes André-Paul Bahuon.

